Privacy Policy

Effective Date February 14, 2020 (last updated February 14, 2020)

This Privacy Policy applies to the sites where it appears, and any location or interaction where we gather personal information from you.

This Policy describes how we handle personal information. This includes https://southbaypizza.com/. It also applies to all ordering channels, our social media pages, and your interactions with us offline, such as information we collect through phone or in-person orders. This Policy also explains your options regarding how we use and release your information. Interaction with us on our sites, platforms and location, indicates your agreement to the terms set forth in this Policy.

What information we collect from and about you.

We collect contact and profile information.
We might collect your name, address, loyalty program data, phone number and email address, if you create an account/profile on our site, sign up for a mailing list, or complete a transaction.

We collect login credentials.
We will collect passwords and other information for user authentication and account login.

We collect transaction data and payment information.
We may collect items purchased, amount purchased, transaction date/time and whether you used a promo or coupon code when making in-store or online purchases. We collect your credit/debit card number, expiration date and security code if you make a purchase.

We collect information you submit or post.
For example, we also collect information when you contact us or complete a survey.

We collect information about your interactions and use of our website, including that of your device’s location.
We may collect the date/time you access our website, the pages you access and the web site you came from, or visit when you leave. We may also collect information about your interactions with our emails and advertisements. We may also collect location data through GPS or other similar methods. We may approximate your location based on your IP address. 

We collect information about the connectivity and configuration of your device.
We may collect data about the type of device you use, the operating system and browser you use, your internet service provider, your device’s regional and language settings, and other similar information. We may also collect your IP address or other device identifiers. This information is used to optimized the site better for our users based on the devices being used by them. 

We collect information from social media platforms.
When you “Like/Follow” us or share our content on social media platforms, we may collect information about your social media profile. The information we collect is dependent upon your privacy settings with the social network.

How we collect information.

We collect information directly from you.
We also collect information if you contact us, submit orders through our websites, if you register with us, sign up for our emails, enter a promotion or participate in a survey. 

We collect information from you passively.
We use tracking tools like browser cookies and web beacons. To learn more about these tools and how you can control them, click here. We collect information about users over time when you use this website. We may have third parties collect personal information this way. 

We get information about you from third parties.
For example, our business partners may give us information about you. Social media platforms may also give us information about you. All information collected offline and online may be combined.

How we use information as disclosed and described here.

We use information to deliver our products and services to you.
We may use your information to complete your order, process your payments and deliver your orders to you. We may also use your information to verify your identity, maintain your account, personalize your experience and facilitate our loyalty/rewards program.

We use information to respond to your requests or questions.
We might use your information to facilitate customer service, or to contact you about your orders or rewards.

We use information to improve our products and services.
We may use your information to better optimize and improve our website and products for you.

We use information for security purposes.
We may use information to protect our company, our customers, and our websites from malevolent or fraudulent activity and act against those responsible.

We use information for marketing purposes.
We might provide you with information, or serve you ads, about new products, special offers or other updates we think you may enjoy receiving. 

We use information to abide by legal obligations, or as otherwise permitted by law.

How may share information with third parties.

We will share information with third parties who perform services on our behalf.
We share information with merchants who provide email services, fraud prevention, data enrichment and analytic services, tax services, delivery services, payment processing, operating our website and applications.

We will share information with third parties for marketing purposes.
For example, we share information with marketing partners or permit these partners to collect information from you directly on our sites to facilitate online advertising.

We will share information as necessary in order to comply with the law or to regular security.
We will share information to respond to a court order or subpoena. We may share it if a government agency or law enforcement requests it. We might share information if we are examining possible fraud.

We may share information for other reasons we may describe to you.

What choices you have regarding how we use your information.

You can review and update your account information.
You can edit or delete your account information within your South Bay Pizza online account.

You can opt out of receiving our marketing emails and/or text messages.
To stop receiving our promotional emails or text messages, follow the instructions in any promotional message you get from us. We will still send you transactional messages and responses to your inquiries.

You can control cookies and tracking tools.
To learn how to manage how we – and our vendors – use cookies and other tracking tools, please click here.

These sites and apps are not intended for children.
Our site is intended for adults. We do not knowingly collect or solicit personal information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information without your permission, you can email us and request that your child’s information be corrected or deleted. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries “COPPA Information Request.” You can learn more about how to protect children’s privacy on-line here.

You may seek an alternative format.
Individuals with a disability may request alternative formats of this Privacy Policy. Please contact us at info@southbaypizza.com.

We use traditional security procedures.
Despite safeguards we have put in place to prevent security breaches, we are unable to guarantee that your use of our site will be completely secure. We encourage you to use caution when using the Internet and protecting your personal information and login credentials.

We may link to other sites or apps or have third party services on our platforms we don’t control.
Any third party services that may be linked to from our site are considered a separate entity. We highly recommend thoroughly reviewing the other companies’ privacy policies. 

Contact us at any time if you have more questions.
If you have any questions about this Policy or want to update your information, please email us at info@southbaypizza.com.

You can also write to us at:
South Bay Pizza
318 Avenue I #98
Redondo Beach, CA 90277

About Our Tracking and Targeting Technologies

We use standard tracking technologies.

We use third parties to collect personal information about users over time and across different websites when you use this website or service, read our emails, or otherwise engage with us through a computer or mobile device.  We use several common tracking tools such as browser cookies.

Why we use tracking tools.

We use tracking tools:

  • To recognize new or returning customers.
  • To remember your preferences and facilitate online ordering.
  • To assess performance and improve our sites usability and security.
  • To serve you with interest-based or targeted advertising (see below for more on interest-based advertising).
  • To better understand the interests and behaviors of our customers and our website visitors.

We use interest-based advertising.

We and our third party vendors display interest-based advertising using information gathered about you over time across multiple websites, emails or other platforms. Interest-based advertising includes retargeting ads designed to encourage you to return to our website.  

How we gather relevant information about you for interest-based advertising.

We use information you provide to us when you communicate or engage with us, and other third parties. We gather this information using the tracking tools described above. 

How to opt-out of online behavioral advertising.

Some of our third party advertising vendors are members of the Digital Advertising Alliance (“DAA”) or the Network Advertising Initiative (“NAI”). You can opt out of online behavioral advertising from these participating vendors on these websites:

You may still receive online advertising from us, but it will not be based on your interests based on your online behavioral information. Cookies must be enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them) to opt out successfully. You need to opt out on each web browser you use and on each device or computer you use. Please note that if you delete your browser’s saved cookies, you will need to opt out again.

California Residents

California’s “Shine the Light” Law
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email to info@southbaypizza.com, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry. We may require additional information from you to allow us to verify your identity.

South Bay Pizza
Attention: IT Operations
318 Avenue I #98
Redondo Beach, CA 90277